This Acceptable Use Policy ("AUP") governs your use of the products and services made available by Emunova Pte. Ltd. ("Emunova", "we", "us", or "our"), including the OneWayInterview.com and CandidateScreenings.com platforms (collectively, the "Products"). This AUP is incorporated by reference into, and forms part of, our Terms of Service (EULA). Capitalized terms not defined here have the meanings given to them in the EULA.

By accessing or using the Products, you agree to comply with this AUP. You are responsible for ensuring that your Authorized Users and any candidates, applicants, evaluators, or other persons you invite to interact with the Products (collectively, "Invited Participants") also comply with this AUP. For the avoidance of doubt, the term "Invited Participants" as used in this AUP is distinct from "Secondary Users" as defined in Section 3(d) of the EULA, and nothing in this AUP modifies, expands, or limits the scope of Section 3(d).

If you violate this AUP, we may suspend or terminate your account without refund, in addition to any other rights we have under the EULA or applicable law.

1. Scope

This AUP applies to all use of the Products, including paid, trial, and no-charge accounts; all content uploaded, transmitted, or stored on the Products; and all communications sent to candidates or other Invited Participants through the Products.

2. Acceptable Use

The Products are designed to support lawful hiring and candidate-evaluation activities, including:

Pre-recorded video interviews for genuine job openings;
Skills assessments, technical screens, and behavioral evaluations of candidates who have applied or been invited to apply to a real opportunity;
Internal mobility, promotion, or training-program selection within your organization;
Recruitment-process automation, candidate communication, and applicant tracking related to bona fide hiring.

2.1 Fair Use

Our plans described as "Unlimited" are genuinely unlimited for normal, good-faith hiring and candidate-evaluation activity. You will not reach any constraint through ordinary recruiting work, and we do not meter or charge based on typical usage volume on these plans.

"Unlimited" does not permit use that imposes an unreasonable burden on the Products or on other customers. We reserve the right, acting reasonably, to apply proportionate technical limits or to throttle usage that is excessive or atypical relative to business hiring norms, that is driven by automated or scripted processes not consistent with genuine recruiting activity, or that degrades the performance, security, or availability of the Products for other customers.

Where we identify such usage, we will notify you before taking any limiting action, to allow you to address the concern, except where urgent action is required to protect the Products, other customers, or to satisfy a legal obligation. This provision is not a usage quota for you to monitor. It exists solely to address rare, abnormal use patterns that no customer operating in good faith will encounter.

3. Prohibited Uses

You may not use the Products, and you may not allow any Authorized User or Invited Participant to use the Products, for any of the following:

3.1 Unlawful Activity

Any activity that violates applicable law in the jurisdiction of either Licensee or any Invited Participant, including labor law, employment-discrimination law, data-protection law (including GDPR, UK GDPR, CCPA/CPRA, PIPEDA, PDPA Singapore, and equivalents), consumer-protection law, or financial-services regulation;
Recruitment for activities that are illegal in the candidate's jurisdiction;
Money laundering, terrorism financing, sanctions evasion, or any activity prohibited under U.S., U.K., E.U., Singapore, or UN sanctions regimes;
Recruitment in or from any country embargoed by the United States or in violation of the Export Compliance provisions of the EULA.

3.2 Deceptive or Exploitative Recruitment

Posting job opportunities that do not exist or that materially misrepresent the role, compensation, employer, or location;
Recruiting for forex trading, contract-for-difference (CFD) trading, prop-trading firms, cryptocurrency trading or "market-making" arrangements, binary options, or any other regulated-financial-services role, unless, on request, you provide (i) the legal name and registration number of the licensed entity that will employ or contract the successful candidate, (ii) the regulator and jurisdiction issuing the license, and (iii) confirmation that the role does not require any candidate to deposit funds, post collateral, or pay any "training," "evaluation," "platform," or similar fee. We may suspend access to the Products pending verification under Section 4 (Identity and Honesty Requirements);
Multi-level marketing (MLM), pyramid schemes, chain-referral schemes, or any arrangement in which the candidate's compensation depends primarily on recruiting other candidates;
Advance-fee fraud, romance scams, package-reshipping schemes, or any work-from-home scheme that involves processing payments, parcels, or identity documents on behalf of third parties;
Recruitment for adult content, escort services, sex work, or any sexually exploitative role;
No candidate fees, in any form. Under no circumstances may you, directly or indirectly through any affiliate, recruiter, agent, or downstream partner, charge or solicit any candidate for any sum (including but not limited to "training," "evaluation," "platform," "equipment," "verification," "deposit," "background-check," or "registration" fees) in connection with a position posted on the Products. This prohibition applies even where local law would permit the charge.

3.3 Identity Misrepresentation

Creating an account under a false, fictitious, or borrowed company name;
Impersonating another organization, brand, or individual;
Submitting a company website URL that you do not control, that does not exist or fails to resolve to substantive content (including domains with no DNS records, parking pages, or placeholder pages), that was registered within the thirty (30) days preceding account creation (unless you provide additional evidence of business legitimacy on request under Section 4), or that is unrelated to the activity you conduct on the Products;
Providing inaccurate registration information, or failing to keep registration information current as required by the EULA.

3.4 Misuse of Candidate Data

Collecting candidate data without a lawful purpose, lawful basis, or in excess of what is necessary for the stated hiring activity;
Requesting from candidates national ID numbers, government-issued identification, banking details, payment-card information, or other sensitive personal data unless legally required for the hiring step at hand;
Selling, renting, monetizing, or transferring candidate data to any third party (other than a service provider acting on your behalf and bound by equivalent confidentiality and data-protection terms);
Using candidate data for purposes unrelated to the position the candidate applied for, including unsolicited marketing or political messaging;
Retaining candidate data beyond the period permitted by applicable law or required by the hiring purpose.

3.5 Harmful, Abusive, or Discriminatory Content

Posting positions, questions, or messages that are discriminatory on grounds prohibited by applicable law (including race, ethnicity, religion, sex, gender identity, sexual orientation, age, disability, national origin, marital status, or any other protected category);
Harassment, threats, intimidation, or abusive communication directed at any candidate or other person;
Content that is defamatory, obscene, pornographic, hateful, or that promotes violence;
Content that infringes the intellectual property, privacy, publicity, or other rights of any third party.

3.6 Spam and Mass Outreach

Sending unsolicited bulk invitations or messages to candidates who have not applied for, expressed interest in, or otherwise opted in to communication regarding a specific role;
Importing, uploading, or inviting candidates from purchased, scraped, or otherwise unlawfully obtained candidate lists;
Use of the Products to send messages unrelated to a bona fide hiring process.

3.7 Technical Misuse

Scraping, harvesting, or extracting data from the Products other than data you have submitted or that has been submitted to you through the normal operation of the Products;
Bypassing, disabling, or interfering with any security, authentication, rate-limiting, or access-control feature of the Products;
Reverse engineering, decompiling, or attempting to derive the source code of the Products, except as expressly permitted by the EULA;
Introducing malware, viruses, ransomware, or any other malicious code into the Products;
Using automated means (bots, crawlers, scripts) to access the Products in a manner that imposes an unreasonable load or that violates the Products' published API limits;
Using the Products to develop or train a competing service or to perform competitive benchmarking, except as expressly permitted by the EULA.

3.8 AI-Generated and Synthetic Content

Generating, transmitting, or submitting synthetic candidate responses, deepfake videos, voice clones, or any content that purports to be a real candidate but is not;
Coaching, assisting, or enabling candidates to submit AI-generated answers or video that misrepresent the candidate's own skills, identity, or knowledge;
Applying automated decision-making (including rejection, ranking, or scoring) to candidate video, voice, or biometric data without (i) disclosing this to candidates in advance and (ii) providing a meaningful human-review pathway where required by applicable law (including GDPR Article 22, NYC Local Law 144, the EU AI Act, Colorado SB24-205, and equivalents);
Using candidate video, voice, image, or biometric data submitted through the Products to train any machine-learning model, except as expressly permitted by the EULA and with the express, separate, informed consent of the candidate where required by applicable law.

4. Identity and Honesty Requirements

You represent and warrant that, at the time of account creation and continuously thereafter:

The company name you provide is the legal or trading name of an entity or sole proprietorship that you are authorized to represent;
The company website you provide is owned or controlled by that entity and accurately describes its activity;
The contact details (including the email address and phone number) you provide reach a person with authority to bind the entity to the EULA and this AUP;
You will promptly update your registration information if any of the above ceases to be true.

We reserve the right, at any time and in our sole discretion, to request reasonable evidence of identity, business legitimacy, or domain ownership, including but not limited to a certificate of incorporation, a business license, proof of domain control, or verification of a corporate email address. We may suspend access to the Products pending receipt and review of such evidence. Failure to provide requested evidence within fourteen (14) days of a written request is a material breach of this AUP.

Suspension under this Section 4 is an interim measure under Section 7 (Enforcement) of this AUP and Section 13 of the EULA; it is not termination and does not waive Emunova's right to terminate for cause.

5. Candidate Treatment

You are the data controller of all candidate personal data you collect through the Products. Emunova acts as a data processor on your behalf in accordance with the EULA. You are solely responsible for establishing the lawful basis for all candidate processing and for responding to candidate data-subject requests under applicable data-protection law.

5.1 General Treatment

When interacting with candidates and other Invited Participants through the Products, you agree that:

You will not require a candidate to provide banking credentials, payment-card details, copies of government identification, or other sensitive personal data except where genuinely required for the specific hiring step (for example, right-to-work verification at the offer stage) and only with appropriate legal basis;
You will provide candidates with a clear, accurate description of the role, the employer, and the assessment process before they submit any video, recording, or personal data;
You will respond to lawful candidate requests to access, correct, or delete their personal data in accordance with applicable data-protection law.

5.2 Biometric, Video, and AI-Driven Assessment

The Products allow you to collect video and audio recordings from candidates, which may include biometric information under various laws.

Where required by applicable law (including the Illinois Biometric Information Privacy Act (BIPA), the Texas Capture or Use of Biometric Identifier Act (CUBI), Washington HB 1493, the EU AI Act, and equivalents), you will obtain candidate consent in the form prescribed by that law before recording video or audio or applying biometric processing;
You will not use candidate video, voice, or facial data submitted through the Products to train any machine-learning model without the express, separate, informed consent of the candidate;
Where you use automated screening, scoring, or ranking on candidate responses, you will (a) disclose this to candidates in advance, (b) provide a meaningful human-review pathway where required by law, and (c) audit the system for unlawful disparate impact at intervals appropriate to the volume of decisions made.

5.3 Accessibility and Reasonable Accommodation

You will provide reasonable accommodations to candidates with disabilities, including offering alternative assessment formats on request where the standard video-interview format is not accessible, and you will not deny employment opportunity solely on the basis of a candidate's inability to complete a video assessment where an accommodation would have sufficed.

6. Reporting Violations

If you believe that any account, position, message, or content on the Products violates this AUP, please report it to [email protected]. Reports should include, where available:

The URL or link of the position, profile, or content at issue;
The nature of the suspected violation;
Any communications or evidence supporting the report;
Your contact details (optional, but helpful if we need to ask follow-up questions).

We will review reports in good faith. We do not guarantee any particular outcome, response time, or response at all, and our review of a report does not create any obligation or liability to the reporter or to any third party. Submitting a knowingly false report is itself a violation of this AUP.

7. Enforcement

We may, at our sole discretion and without prior notice, take any one or more of the following actions in response to suspected or actual violations of this AUP:

Investigate the account, including reviewing positions, messages, content, and usage data;
Request additional information from you under Section 4;
Issue a written warning;
Remove, hide, or restrict access to specific content, positions, or messages;
Restrict features of your account (for example, candidate invitations or video uploads);
Suspend access to your account for a defined or indefinite period;
Terminate your account and licenses to the Products in accordance with Section 13 of the EULA;
Delete content, positions, or candidate records associated with the account, subject to applicable legal-hold and data-protection obligations;
Report the matter to law-enforcement, regulatory authorities, or affected third parties where we have reason to believe this is appropriate.

Where we terminate an account for a violation of Section 3.1 (Unlawful Activity), Section 3.2 (Deceptive or Exploitative Recruitment), Section 3.3 (Identity Misrepresentation), or Section 3.8 (AI-Generated and Synthetic Content), we may further (i) prohibit the natural persons associated with that account from registering or using the Products in the future, and (ii) terminate or refuse to onboard accounts we reasonably believe to be affiliated with the terminated account, including by shared payment method, IP address, device fingerprint, contact details, or otherwise.

Termination for violation of this AUP is termination for cause. Fees paid for the then-current term are non-refundable and non-creditable. You remain liable for any fees accrued prior to termination.

8. Cooperation with Law Enforcement and Legal Process

We may, and where required by applicable law will, disclose account information, content, and other data to law-enforcement, regulatory, or judicial authorities in response to a valid legal process (such as a subpoena, court order, or production order), where we reasonably believe that disclosure is necessary to prevent imminent harm to any person, to investigate suspected fraud, or to enforce this AUP or the EULA. Where lawful and operationally reasonable, we will provide affected account holders with notice of such disclosure.

9. Reporting Your Own Violations

If you become aware that you, an Authorized User, or an Invited Participant has violated this AUP, you must notify us promptly at [email protected] and take reasonable steps to stop and remedy the violation. Prompt, complete self-reporting under this Section 9 will be considered a mitigating factor in our enforcement decision under Section 7.

10. Changes to this Policy

We may revise this AUP from time to time. The "Last Updated" date at the top of this policy indicates when it was last revised. Notwithstanding Section 26 of the EULA, revisions to this AUP take effect on the date posted, except that material expansions of the categories of prohibited use will take effect thirty (30) days after we provide notice (for example, by email to the billing or technical contact on your account, by an in-product notice, or by an announcement on our website). Your continued use of the Products after the effective date of a revision constitutes acceptance of the revised AUP.

11. Contact

For questions about this AUP, contact us at [email protected]. To report a suspected violation, please use [email protected] as described in Section 6.