Help Desk

Reviewing and Adjusting AI Evaluations

When you use AI-powered screening, every candidate answer is auto-scored. Learn how to review those evaluations and tweak them as needed.

By Support Team
·6 min read

When you use AI-powered screening, every candidate answer is auto-scored as Correct, Acceptable, or Incorrect. This guide shows you how to review those evaluations and tweak them as needed.

1. Navigate to the Candidates Dashboard

  1. Log in and select your company.
  2. Click Positions in the sidebar.
  3. Find your job and click View Candidates.

2. Understand the Evaluation Labels

  • Correct
    Exact match to your preset "correct" answer or criteria.
  • Acceptable
    Good response within a broader range you defined.
  • Incorrect
    Falls outside both ranges.

3. View Question-Level Details

  1. On the candidate's row, click the Evaluation badge.
  2. In the detail panel you'll see:
    Question text
    Your hint for "Correct" and "Acceptable" answers
    Candidate's response (text, link, or video)
    AI's assigned label

4. Adjust an AI Evaluation

  1. In the detail panel, click the current label (e.g. Incorrect).
  2. Select a new label: Correct, Acceptable, or Incorrect.
  3. (Optional) Add a Comment to explain your change for collaborators.
  4. Click Save to update the candidate's overall score.

5. Use "Redetermine" for Re-Scoring

If you've updated your answer criteria:

  1. Click Edit Criteria on the question setup page.
  2. Update "Correct" and "Acceptable" ranges or prompts.
  3. Return to the candidate's detail panel and click Redetermine.
  4. The system will re-run AI checks with your new settings.

6. Collaborate with Your Team

  • Leave comments on individual answers for peer review.
  • Change the candidate's Stage (e.g. Screening → Interview) once you agree.
  • All changes sync in real time—everyone stays on the same page.

7. Best Practices

  • Review samples before bulk screening to fine-tune criteria.
  • Use comments to document why you overrode AI decisions.
  • Regularly update your AI prompts as your hiring needs evolve.

By following these steps, you'll ensure fair, consistent screening and keep your team aligned.